eGov Kiosks a hit with CAB users
Tuesday, September 6th, 2005Trials of online ‘eGovernment kiosks’ in Citizen Advice Bureau waiting rooms have proved remarkably successful with helping users, eGov monitor can report.
In 70 per cent of cases, CAB clients who used the kiosks to access information resolved their problem in part or completely, says the independent advice agency.
According to an evaluation of the pilots, one […]